Privacy Policy

1. Introduction

Welcome to Eco By Assure’s Privacy Policy. This policy explains how we collect, use, and protect your personal data when you use our website and contact forms. Your privacy is important to us, and we are committed to ensuring the security of your information.

2. Data Controller Information

Eco By Assure is responsible for your personal data. If you have any questions or concerns about your data, you can contact us at:

  • Company Name: Eco By Assure
  • Contact Email: info@ecobyassure.co.uk
  • Contact Phone: 01282 216025

3. Types of Data Collected

We may collect various types of personal data, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Any other information you voluntarily provide through our contact forms or other means.

4. Purpose of Data Collection

We collect your personal data for the following purposes:

  • Lead generation
  • Contacting you in response to your inquiries

5. Legal Basis for Processing

We process your personal data based on your consent, which you can provide when using our contact forms. You have the right to withdraw your consent at any time.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes mentioned above or as required by law.

7. Data Security

We take data security seriously and have implemented measures to protect your information, including encryption and secure storage.

8. Sharing of Data

We do not share your personal data with third parties for marketing purposes.

9. Opt-In & Opt-Out Process for Marketing Data Usage

At Eco by Assure, we are committed to respecting your privacy and using your data solely for marketing purposes. Your trust is important to us, and we want to be transparent about how we handle your information.

Opt-In Process:

1. When you provide us with your information, whether through our website or other channels, you are opting in to receive marketing communications from Eco by Assure.

2. Rest assured, we will only use your data to send you valuable marketing content and offers related to our products and services.

3. If at any point you decide you no longer wish to receive these messages, you can opt out. Simply reply ‘STOP’ to any SMS or WhatsApp message from us, or contact our customer support.

Opt-Out Process:

1. To opt out of marketing messages, reply ‘STOP’ to any SMS or WhatsApp message from us. You will receive a confirmation of your opt-out status.

2. We will promptly update our records and cease sending you marketing communications while retaining your data for other essential purposes such as jobs that we may be carrying out for you on your property.

We want to emphasise that at Eco by Assure, we have a strict policy of not selling your data to third parties. Your information is used exclusively for providing you with the best possible experience and tailored marketing content.

Thank you for entrusting us with your data, and we look forward to keeping you informed about our latest offerings and promotions.

9. Cookies and Tracking

We may use cookies and tracking technologies to improve your experience on our website. You can choose to accept or decline cookies through your browser settings.

10. User Rights

You have the right to access, correct, or delete your personal data held by Eco By Assure. If you have any questions or requests regarding your data, please contact us using the provided contact information.

11. Updates to the Policy

This privacy policy may be updated, and the latest version will be posted on our website with the updated date.

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